Terms of service

Terms of Service

Last updated: 21 May 2025

Welcome to MyFarmFresh. By accessing or using our website, www.myfarmfresh.co.nz, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. Overview

These Terms of Service govern your use of our website and the purchase of products from MyFarmFresh. By using this site, you acknowledge that you are at least 18 years old or have the permission of a parent or guardian.

2. Products and Services

We offer a range of fresh, local products for sale online. All products are subject to availability, and we reserve the right to limit quantities, discontinue products, or adjust pricing without notice.

3. Orders and Payments

  • Orders are confirmed only once payment has been successfully processed.

  • We reserve the right to refuse or cancel any order at our sole discretion.

  • All prices are listed in New Zealand Dollars (NZD) and include GST unless stated otherwise.

4. Shipping and Delivery

We strive to deliver your order in a timely and safe manner. Delivery timeframes are estimates only and may vary due to external factors. You are responsible for providing accurate delivery information.

For full details, please see our [Shipping Policy].

5. Returns and Refunds

Please refer to our [Refund & Return Policy] for information on eligibility, processing times, and how to lodge a return or refund request.

6. Account Responsibility

If you create an account on our website, you are responsible for maintaining the confidentiality of your login information and for all activities that occur under your account.

7. Prohibited Use

You agree not to use our site or services for any unlawful purpose, or to:

  • Interfere with the security or functionality of the site.

  • Transmit viruses, malware, or other harmful code.

  • Engage in fraudulent or misleading conduct.

  • Copy or reuse any content or images without our permission.

8. Intellectual Property

All content on our website — including text, images, logos, and product descriptions — is the property of MyFarmFresh or its content suppliers and is protected by copyright laws. You may not use our content without express written consent.

9. Limitation of Liability

To the fullest extent permitted by New Zealand law, MyFarmFresh shall not be liable for any indirect, incidental, or consequential damages arising from your use of the site or products purchased.

10. Governing Law

These terms are governed by the laws of New Zealand. Any disputes will be handled by the New Zealand courts.

11. Changes to Terms

We reserve the right to update these Terms of Service at any time. Changes will take effect immediately upon being posted on the website. Continued use of our services indicates your acceptance of the revised terms.

 

 

If you have any questions about these Terms, please contact us at myfarmfresh@myfarmfresh.co.nz